Bueno Basketball Academy

Terms & Conditions

 

Effective date: January 1, 2021

Revised May 6, 2024

By becoming a client/athlete of Bueno Basketball Academy (“BBA”), you agree to the following terms and conditions:

  1. Refund Policy – We offer no refunds for any reason or circumstance. Our program has limited availability and each spot is sought after. We often have a waiting list for our private 1-on-1, and small group training program. All sales are final.
  2. Virtual Session Training Policy - All training sessions, including: 1-on-1, and Small Group and Clinics/Shooting Challenge will be provided virtually through Zoom when in-person training is not possible. Athletes will be required to have access to a basketball hoop and ball. Athletes will also be required to have their cameras and mics turned on during the training session in order to maximize the training experience. Special video and audio equipment are not necessary. Access to a cell phone camera is sufficient to participate in virtual training. All training sessions will be provided in-person, and only provided virtually if necessary.
  3. Rainout/Weather Policy – If the outdoor courts of the athlete or coach are “too wet” or if there is severe weather during the time of our scheduled session, the session may be modified and still offered virtually or rescheduled upon Coach Ali’s decision. Parents do not determine if the session is cancelled.
  4. Missed Session Policy – Coach Ali has a zero-tolerance missed session Policy. If you miss a session, you will forfeit the session. If you communicate with Coach Ali a minimum of 24-hours before the session, you will receive a make-up session.
  5. Player Conduct Policy – All athletes are required to show up 15 minutes before each session to warm-up in proper basketball attire. We do not accept athletes who are disrespectful to parents, other athletes or coaches. We also do not accept athletes who are dishonest about completing their assignments at home.
  6. Online Community Policy - All athletes in 1-on-1, and Small Group Training, are expected to participate in the BBA Community. This Community is private and only athletes participating in BBA have access. All athletes will create an account and access exclusive content posted for their benefit and use in between training sessions. When engaging with others in the community, all athletes are expected to do so appropriately, respectfully and with the intention to build a positive community.
  7. Payment Policy – By committing to our 6 or 12 month contract, you agree with this signed contract that you can commit to the entire term. You have the option of paying in full (which includes a discount), or paying monthly with our automated system that charges your credit/debit card every 30 days.
  8. Recurring Monthly Fees – By committing to our 6 or 12 month program, you agree to our 30 day recurring payment plan.
  9. Training Completion Policy – By agreeing to our 6 month program, all sessions must be completed within 6 months from the start date. By agreeing to our 12 month program, all sessions must be completed within 12 months from the start date. If the sessions are not completed in a timely manner, you will forfeit the sessions.
  10. Early Contract Termination Policy (applicable only to signed 6-month or 12-month commitment contracts) – We expect all athletes to complete the term they committed to. However, if you choose to cancel during the 6 or 12 month contract, you can cancel anytime by notifying Coach Ali at [email protected]. By canceling the contract, you understand and agree to our early termination policy.
  11. Early Termination Policy (applicable only to signed 6-month or 12-month commitment contracts): You can opt-out of and cancel your contract at any time by paying Bueno Basketball Academy a $300 early termination fee. Paying the fee will cancel any upcoming payment and once the $300 fee is paid, all sessions will come to a close and automated monthly billing will be cancelled. For training that is a month-to-month commitment, you can cancel any time before your re-bill date and there is no cancellation fee or early termination penalty.
  12. End of Contract & Renewal Policy: If you would like to stop training after your contract is complete, e-mail Coach Ali at [email protected] at least 30 days before the final session, informing her that you will be discontinuing your participation in the program. If you do not communicate with Coach Ali at least 30 days before the final session, you agree to continue in the program beyond the term agreement (meaning we hold your spot in the program) and you will continue to train in the program.

Contact Us

If you have any questions, concerns or inquiries about BBA's Terms and Conditions, please contact us by email: [email protected].